I'm Paulo

Data Entry . Virtual Assistant . SMM

About Me

Hello

I'm Paulo F. Dagatan

Professional Virtual Assistant

Driven with 4-year experience in marketing principles, strategies, employee’s coordination, customer service skills, extensive business and store operation skills. Proactive in preparing financial documents, invoices, processing of orders, deliveries, and maintaining sales productivity. Self-motivated in negotiation skills, handling of merchandise, product integration, and resilient in store goals and sales opportunities.

Training Attended

FB Ads In-Depth Training - ProVAPH by Coach Mon

Certificate

General Virtual Assistant Training - ProVAPH by Coach Dham

Certificate

My Skills

Graphic Design

Social Media Manager

Content Writer

Data Entry

What I do?

Graphic Designer

A visual communicator, often employed or contracted by in-house teams or design agencies to give a visual identity to a company’s message.

Data Entry

Data entry Keyer are responsible for inputting a high volume of data from multiple sources into a database, ensuring that all.

Content Writer

Research the material they need to write each article or product description.

Social Media Management

Work to promote and strengthen an organisation's brand(s) using social media platforms.

My Experience

Telus International Philippines

September 2019 – July 2021

Customer Service Representative

• Providing information in the form of account balances and transactions history.

• Offering assistance for replacement cards if their card got lost or stolen.

• Helping cardholders in filing disputes if there were discrepancies in their transactions.

• Blocking of debit cards due to unauthorized transactions.

• Providing account statements via email.

• Activation of new debit cards that were purchased on retail locations or on the website.

• Answering inquiries of account to account transfers and transferring money.

North Diversion Wet and Dry Market

February 2016 – July 2019

Retail Operations Manager

• Oversee daily market operation by accurate estimation of store needs, management, stock schedule, monitoring of employees’ performance, and training if needed.

• Inventory Analysis by checking control costs, review of inventory requirements, forecast of daily, weekly, and monthly sales figures,

• Develop plans and marketing strategies to increase profit and reduce store loss

• Arrange and maintain store layout, product displays, aesthetics, and overall store and customer presentation

• Improve customer satisfaction using the Standard Customer Scale Rating.

North Diversion Wet and Dry Market

February 2016 – July 2019

Sales Representative

• Present, promote, and market products to current and prospective clients

• Maintain customer and business relationship by meeting daily quotas, exceeding sales targets, and sustaining the customers’ demands.

• Determine current market price and negotiate contracts with clients,

• Generate leads, provide market solutions, and perform competitive product analysis.

My Latest Projects

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Contact Us

Paulo
+639958892958
Quezon City, Philippines